Privacy / terms & conditions

Privacy Policy van Oosterum Leder

Privacy Policy of Oosterum Leder

We are Van Oosterum Leather. We respect your privacy and personal life, but sometimes we need personal information from you. In this statement you can read which data we use and how we store, protect and process this data. This privacy policy applies to our website (the “Website”) and the services we offer (the “Services”). We treat your personal data in accordance with the General Data Protection Regulation (the “Relevant Legislation”

Under 16 years old

If you are under the age of 16, you need permission from your parents or legal guardian to use our Website and Services.

Personal data

In order to be able to offer our Website and Services, we process personal data. The term “personal data” refers to information with which you can be identified as a person. This definition is in accordance with the Relevant Legislation.

Your permission

We may store your information at various times, such as when you visit our Website, create an account on our Website, use our Services or when you contact us. We are allowed to process your data, because we ask for your permission via this privacy policy. In addition, we need your data to perform the agreement between you and us. If you choose not to share your data, no sale to the user can take place. there is no webshop, users can place an order by e-mail or telephone.

Furthermore, we will not process your data without your permission, unless we are legally obliged to do so.

What data do we collect and what do we do with it?

To use our Website and Services, we need the following information from you:

Your name
Your gender
Your address details
Your hometown
Your phone number
your e-mail adress
We also collect some information from you that is not personal when you use our Website, such as:

The name of the browser you are using
The operating system you use
The service provider with which you have internet access
Marketing research
We may ask you to participate in market research. We will then use your data for market research. We use this statistical data anonymously for Van Oosterum Leder. You can close the questionnaire at any time. We do not give your answers to third parties and are never made public. In addition, the answers are not linked to your email address.


Van Oosterum Leder offers newsletters. This way you stay informed of offers, (discount) promotions and other news. To be sure of your permission, we use the double opt-in system for newsletters. This means that you verify your consent with a new confirmation. We ask you for this verification via an email that we send to the address provided. An unsubscribe option is included with every communication via this route.

We will only use your data for the above purposes, or for a purpose closely related to this. This means that your data is never used by us in an unexpected way.


We are committed to protecting your personal information from loss, destruction, use, alteration or disclosure of your personal information by unauthorized persons. This means that those who have nothing to do with your data cannot access it. We do this through the following measures:

Securing network connections with Secure Socket Layer (SSL), or a similar technology
Access to the data is limited to those who need the data
Retention period
We will not keep your personal data for longer than we need it for the purposes we described earlier.

Who do we share your personal data with?

It happens that other parties receive your data from us. We agree with these parties in a processing agreement that they will handle your data with care and they will only receive the data that is necessary to provide their service. These parties will only use your data in accordance with the instructions we give and not for their own purposes. For example, we can pass on your data to Online marketing agencies and hosting partners. They will manage the database and send newsletters. These parties are “processors” within the meaning of the Relevant Legislation.

We will only process your data within the European Union. Outside the European Union, we only process your data if that country offers an adequate level of protection for your data.

We will never pass on your data to other countries or to parties other than those mentioned above without your permission.

Our Website may contain links to other websites. We are not responsible for the content or privacy protection of these websites. We therefore advise you to always read the privacy policy of the relevant website.


A cookie is a small text file that is sent to the browser via the server of a website. The browser then saves the file in your device. Your device will receive a unique number, with which our site will recognize the device later.

We may use cookies to improve your experience on our Website. Cookies also ensure, among other things, that the Website is fast, that you can visit our Website safely and that we can detect errors on our Website.

You can always delete or disable cookies yourself via the browser settings. Cookies will then no longer be stored when you visit our Website. But please note: our Website may not work as well without cookies. For more information, please read our cookie statement:

Change of privacy policy

We can adjust this privacy policy. If we change the privacy policy to a significant extent, we will post a notification on our Website together with the new privacy policy. We will notify users registered with us with their email address of any changes. If you are not registered as a user, we recommend that you regularly consult the Website and this statement.

Your rights

The information we collect from you is personal. You therefore have the following rights:

You may ask us to inspect your data;

You may ask us to correct, restrict or delete your data. In the event of fraud, non-payment or other unlawful acts, we may keep some of your data in a register or on a blacklist;

You may ask us for a copy of your data. We can also pass on this copy – at your request – to another party, so that you no longer have to do this yourself;

You can object to the processing of your data;

You can submit a complaint to the Dutch Data Protection Authority if you believe that we are processing your data unlawfully;

You may withdraw your consent to process your data at any time. From the moment you withdraw your consent, we are then no longer allowed to process your data.

If you have any other questions or comments about our privacy policy, you can contact us using the details below.


Van Oosterum Leder BV
Bliek 20
4941 SG Raamsdonksveer
KvK-nummer: 18126637
+31 (0) 162 522 580

General Terms and Conditions VAN OOSTERUM LEATHER B.V.

Article 1 - Applicability

After these general terms and conditions have been declared applicable by Van Oosterum Leder to a quotation, agreement or otherwise, they shall apply to any subsequent relationship with the customer, even though they may not have been explicitly declared applicable.

1.2              These general terms and conditions can only be deviated from in writing.

1.3              The applicability of any general terms and conditions used by the customer is expressly rejected.

Article 2 - Quotation and agreement

2.1. A quotation issued by Van Oosterum Leder is i) without obligation, ii) valid for a period of one month after it has been issued unless expressly stated otherwise in the quotation and iii) does not apply to repeat orders. Van Oosterum Leder is only bound by the offer if the acceptance thereof by the customer has been confirmed to the customer within 14 days after receipt thereof.

2.2              Van Oosterum Leder is not bound by the acceptance of an offer if it deviates from the offer. This is also not the case if the acceptance deviates from the offer on minor points. Van Oosterum Leder is only bound by a deviating acceptance of a quotation if it informs the customer of this.

2.3              A quotation can only be accepted in its entirety, and not in parts.

2.4 prijs Price lists provided by Van Oosterum Leder are subject to change and do not constitute an offer.

Article 3 - Price and price adjustment

3.1. All prices charged by Van Oosterum Leder are exclusive of turnover tax and other government levies and exclusive of shipping and any transport and packaging costs, unless expressly stated otherwise.

3.2. Van Oosterum Leder reserves the right to increase the quoted and/or agreed prices if one or more cost price factors give rise to this after the offer has been made or after the agreement has been concluded but before it has been executed.

3.3. If the customer indicates to Van Oosterum Leder within five days of being notified of the price increase that it does not agree to this, then Van Oosterum Leder has the right to dissolve the agreement without being obliged to pay compensation for any damage. is. The dissolution only relates to the items for which the price increase was announced. In the absence of a timely response, the customer is deemed to agree to the price increase.

Article 4 - Term and delivery

4.1              All (delivery) terms specified by Van Oosterum Leder are indicative and are given on the basis of the data and circumstances known to Van Oosterum Leder when the agreement was entered into. Stated (delivery) terms can never be regarded as a strict deadline.

4.2              Exceeding the (delivery) periods specified by Van Oosterum Leder, for whatever reason, never entitles the customer to compensation or non-compliance with any obligation resting on him from the relevant agreement or a related agreement.

4.3              If it has been agreed that the services and/or deliveries will take place in phases, Van Oosterum Leder may postpone the services and/or deliveries of the following phases until the customer has fulfilled all his (financial) obligations regarding the partial delivery. In the event of partial deliveries, Van Oosterum Leder is entitled to invoice these separately.

4.4              If the goods are available to the customer after the expiry of the delivery time, but are not purchased by him, they will be stored for a maximum period of three weeks at his disposal and at his expense and risk.

4.5              Unless otherwise agreed in writing, delivery takes place ex warehouse. From the moment of delivery, all risks of loss, decay, damage, etc., regardless of the cause, pass to the customer.

Article 5 - Retention of title

5.1. As security for the correct and complete fulfillment of the customer's obligations towards Van Oosterum Leder, Van Oosterum Leder retains title to the delivered goods until the customer has fully complied with its obligations under each agreement with Van Oosterum Leder. . The property law consequences of the retention of title with regard to a delivered item that is intended for export is governed by the law of the state of destination if, on the basis of that law, the retention of title does not lose its effect until the price has been paid in full.

5.2. As long as the ownership of the delivered goods has not passed to the customer, the customer is not permitted to transfer ownership of the delivered goods, to encumber or alienate them under any title whatsoever (with effect under property law). As long as the ownership of the delivered goods has not passed to the customer, the latter is obliged to keep the delivered goods for him with due care and as the recognizable property of Van Oosterum Leder. Any marks or signs applied in, on or to the delivered goods must remain visible to everyone.

5.3. As long as the ownership of the delivered goods has not passed to the customer, the customer is obliged to store the delivered goods, if this is determined solely by type and weight, separately and clearly recognizable and under the usual conditions.

5.4. As long as the ownership of the delivered goods has not passed to the customer, the customer is allowed to treat or process them or to sell and transfer them to third parties in the course of his normal business operations, provided that he retains ownership of the goods in the event of resale. goods delivered to its customer, or immediately pays the purchase price owed by it to Van Oosterum Leder or, at the first request of Van Oosterum Leder, provides the latter with a right of pledge on the claim against its customer.

5.5. Van Oosterum Leder has the right to take back the goods delivered subject to retention of title if and insofar as the customer fails to fulfill any obligation towards Van Oosterum Leder, or in the opinion of Van Oosterum Leder is in payment difficulties.

5.6. The customer hereby grants Van Oosterum Leder the irrevocable right to enter its business premises or to have them entered by a third party to be designated by Van Oosterum Leder if Van Oosterum Leder wishes to take back the delivered goods or if the customer denies the actual presence of the goods. wishes to inspect goods delivered in those company buildings.

Article 6 - Advertising

6.1. The customer is obliged to inspect the delivered goods for defects immediately after delivery. Any complaints with regard to the delivered goods will only be dealt with by Van Oosterum Leder if they have been made known to Van Oosterum Leder in writing within seven working days after delivery, with an accurate statement of the nature and grounds of the defects and with reference to the number of the invoice or, failing this, of the order number. After the expiry of this term, the customer is deemed to have approved the delivered goods and to have kept them without protest.

6.2. Non-visible defects must be reported to Van Oosterum Leder within three weeks after discovery, but no later than three months after delivery, failing which the right to complain will lapse.

6.3. Only unprocessed items will be returned.

6.4. Deviations in quality of the delivered goods which are inherent in the nature of the goods or which are generally permitted in trade cannot constitute grounds for complaint or for dissolution of the agreement. This also applies to deviations in color of the delivered goods. Not only per delivery, but also between the delivered items of a delivery.

6.5. Notwithstanding a timely complaint, the customer is obliged to accept the goods and to pay for them.

6.6. If a complaint is made on correct grounds, Van Oosterum Leder is only obliged to replace the item in question. The customer is not entitled to (replacement) compensation.

Article 7 - Dissolution

Van Oosterum Leder is authorized to dissolve the agreement if circumstances arise that are of such a nature that fulfillment of the agreement is impossible or, according to standards of reasonableness and fairness, can no longer be expected of Van Oosterum Leder, or if other circumstances arise which nature that unaltered maintenance of the agreement cannot reasonably be expected of Van Oosterum Leder.

Article 8 - Liability

8.1. The liability of Van Oosterum Leder for all direct costs and/or damage, in any way related to or caused by an error or shortcoming in the execution of the agreement is at all times limited to the net invoice amount with regard to the assignment. or delivered batch of goods.

8.2. Van Oosterum Leder is never liable for indirect costs and/or damage in any way related to or caused by a shortcoming in the fulfillment of the agreement. Indirect damage includes consequential damage, lost profit, lost savings and damage due to business interruption.

8.3. The customer indemnifies Van Oosterum Leder against all claims by third parties for compensation for damage or otherwise, which are directly or indirectly, indirectly or immediately related to the execution of the agreement between Van Oosterum Leder and the customer.

8.4. Any claims by the customer must be submitted to Van Oosterum Leder within seven working days after execution of the agreement, failing which all claims in that regard will lapse.

Article 9 - Force majeure

9.1. Force majeure on the part of Van Oosterum Leder does not exhaustively include:

i) any unforeseeable stagnation in the regular course of business in Van Oosterum Leder's business or in the business of a third party from whom Van Oosterum Leder obtains business or services,
ii) apparent changes in the factual circumstances from the time of the contract inception which directly or indirectly affect the cost factors or delivery options,

iii) fire, water damage, special weather conditions, disasters, war and threat of war, government measures, riots, acts of war, strikes, lockouts, punctuality actions, defects in machines or installations, interruption, stagnation in the supply of or rationing of raw materials, auxiliary and fuels , non-compliance with an obligation by a third party from whom Van Oosterum Leder obtains business or services.

9.2              Van Oosterum Leder also has the right to invoke force majeure if the circumstance that prevents (further) fulfillment occurs after Van Oosterum Leder should have fulfilled its obligation.

9.3              If the period in which the force majeure situation occurs is more than two months, the parties are authorized to dissolve the agreement without this creating an obligation for the terminating party to pay compensation for damage.

9.4              If Van Oosterum Leder has already partially fulfilled or will still be able to fulfill its obligations at the time when the force majeure situation occurs, the customer is obliged to pay Van Oosterum Leder for the part that has been fulfilled and the part that will still be fulfilled.

Article 10 - Payment

10.1           A payment term of 44 days after the invoice date applies to all deliveries, without any right to discount or set-off, also in bankruptcy, at the offices of Van Oosterum Leder or by means of deposit into a bank account designated by the latter. When paying no later than the thirtieth day after the invoice date, the customer is entitled to withhold 2% of the invoice amount.

10.2. If the customer has not paid within the term specified in Article 10.1, he is in default without further notice of default being required.

10.3. If the customer has not paid within the term set above or within the term agreed upon in more detail, he is legally in default and Van Oosterum Leder has the right, without further demand or notice of default, to pay the customer an interest of 1.0%. per month over the gross invoice amount, from the due date, until the date of payment in full and without prejudice to the other rights accruing to Van Oosterum Leder. Payments are first debited against costs, then against accrued interest and then against the oldest invoices.

10.4. All costs, both judicial and extrajudicial, which arise for Van Oosterum Leder from the customer's failure to fulfill any obligation of the latter under this agreement, or to the failure to do so on time or properly, shall be borne by the customer. These costs include the costs of summons, cancellation, collection and bailiff, as well as the costs of the lawyer, and all other extrajudicial and judicial costs. These costs amount to at least 15% of the principal sum to be claimed. The customer is in default due to the fact of non-compliance or improper performance.

10.5. In the following cases, Van Oosterum Leder's claim against the customer is immediately due and payable and Van Oosterum Leder has the right to suspend or dissolve its obligations under the agreement.

i) the customer is in default with the payment of any invoice from Van Oosterum Leder,
ii) a petition for bankruptcy of the customer has been filed,

iii)        a request has been made to grant suspension of payment to the customer,

iv) the customer offers his creditors an out-of-court settlement;
v) the customer shuts down or liquidates his business.

10.6. Van Oosterum Leder reserves the right to demand full or partial advance payments of the agreed price.

10.7. The customer is obliged, at Van Oosterum Leder's first demand, to provide real security or to issue a bank guarantee for everything that the customer may owe Van Oosterum Leder under this agreement or otherwise.

10.8. Van Oosterum Leder is entitled to set off all due and payable claims of the customer against Van Oosterum Leder with all claims that can be valued in money against the customer of Van Oosterum Leder.

10.9. Van Oosterum Leder is entitled to suspend compliance with the obligation to hand over a good until the customer has fulfilled all his obligations towards Van Oosterum Leder, however they arise.

Article 11: Applicable law and choice of forum

11.1. All agreements concluded between the parties (including the formation thereof) and legal relationships arising therefrom are exclusively governed by Dutch law. Applicability of the Vienna Sales Convention is excluded.

11.2. To the exclusion of other courts, the Zeeland – West Brabant District Court is authorized to settle all disputes relating to an agreement between Van Oosterum Leder and the customer or the conclusion thereof. Van Oosterum Leder remains authorized to submit a dispute to any competent court.. From Ooster. Van Oosterum Leder is never liable for indirect costs and/or damage in any way related to or caused by a shortcoming in the fulfillment of the agreement. Indirect damage includes consequential damage, lost profit, lost savings and damage caused by. As long as the ownership of the delivered goods has not passed to the customer.